I have a query regarding a recent order

We’re always happy to help with any questions you may have. To ensure your enquiry is handled as efficiently as possible, please refer to the following guidance when getting in touch:

🔹 Supply-Only Orders

If your order is for supply only (i.e., no installation included), please contact our Sales team or your Account Manager directly. They will be able to assist you with queries such as order status, product details, or delivery information.

🔹 Installation Orders

For orders that include installation, please reach out to your Account Manager or the contact person who arranged the order. They will be best placed to help with any questions regarding the installation process, product details, or general order support.

🔹 Installation Dates

If you are looking to confirm or discuss your installation date, please contact Debbie Mackrill [e-mail] directly. Debbie manages all scheduling and will be able to provide you with the most up-to-date information.

Still Unsure Who to Contact?
If you're not sure who your Account Manager is or who arranged your order, feel free to reach out to our main office and we’ll point you in the right direction.

Let us know if you need anything—we’re here to help!