1. Stop the Recording
On the room touch panel or lecture capture software, tap Stop Recording.
Confirm that the recording indicator changes (often from red to off or green).
Wait a few seconds — the system may process the recording.
2. Save or Upload the Recording
Some systems automatically save or upload to the lecture capture platform.
If prompted, confirm the destination folder or course.
Do not turn off the room system until confirmation is complete.
3. Turn Off Lecture Capture Hardware (If Needed)
If your room has a dedicated capture PC or interface, leave it powered on unless IT/AV instructs otherwise.
Do not unplug cables or devices while processing.
4. End the Session Properly
Tap Home on the touch panel.
End any active meetings (Teams, Zoom, etc.).
Disconnect laptops or other sharing devices.
Helpful Tips
Always start lecture capture a few minutes before class and stop it after all content is done.
Avoid moving cameras or microphones while the recording is stopping.
Confirm that the recording shows up in the lecture capture portal later.
If Something Goes Wrong
Check that the recording indicator shows complete or saved.
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If the recording did not save, contact IT/AV support and provide:
Room name
Date/time of the lecture
Capture system used
If the above steps do not resolve the problem, please raise a Support Ticket within our Help Centre and a member of the Service Desk will get back to you as soon as possible to confirm next steps.
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