Please see below list of Manufacturers with relevant contact details and steps to report / contact for direct support.
Please note that not all manufacturers are able to provide direct support to end users. If the relevant manufacturer is not listed below, please raise a support request with our support team, who will be happy to log the issue with the manufacturer on your behalf.
| Acer | Follow steps on the Customer Self Service portal. You can register the product to be assessed / repaired yourelf - Acer will contact you to confirm. Please note you will need the serial number of your product: | Acer Customer Self Service | Standard 1 Year Warranty Extended up to 5 Acer will confirm |
| Ampetronic | Please use the Contact Us form to report any issues with Ampetronic products you have. The more information you provide the easier it is for Ampetronic to support. If required, you may need to contact Roche for purchase information once registered: | Ampetronic - Contact Us | 5 Year Warranty |
| Angekis | Follow the link to register issues with the product. You will need your serial number & product descrption. A ticket will be raised via the portal and next steps will be confirmed once registered: | Angekis - Ticket | 3 Year Warranty |
| BenQ | Repair and Warranty issues can be registered with BenQ direct through their online portal. BenQ will contact to confirm the next steps once registered: | BenQ Repair & Warranty | |
| Clevertouch | Follow link to the Clevertouch Support Portal. From here you can register a ticket and Clevertouch will contact you directly to confirm steps: | Clevertouch Support Portal | 5 Year Warranty |
| Epson | Epson offer more than one way to raise issues with your product. You can visit their support page with the serial number of your product and request support this way. Alternatively you can call Epsons support number - 08714 237766 or email customer.service@epson.co.uk - please note you will need your serial number / proof of puchase. | Epson Support | 3 / 5 Year - product dependant |
| Hitachi | For any Hitachi products, you will find direct support on the following link. Maxell now cover all Hitachi products. They will check the warranty status and confirm how to proceed once ticket has been processed: | Hitachi Maxell Support | 3 / 5 Year - product dependant |
| Iiyama | Iiyama support can be found by following the link. Here you will find Warranty and Customer service support: | Iiyama Support | Standard 3 Year Warranty Extended 5 Year Warranty |
| LG | Please fill out the information linked and return to support@rocheav.co.uk - we will raise this directly with LG and confirm next steps once registered | LG RMA Form | 3 Year Warranty |
| Panasonic | Follow the link to the Business Support Portal to create an account. Panasonic will then contact to confirm next steps: | Panasonic Service Portal | Standard 3 Year Warranty Extended 5 Year Warranty |
| SMART Technologies | To report issues with your SMART product, please follow the below link. SMART will raise a call and contact you directly with the next steps: | SMART Tech - Support | 5 Year Warranty |
Should you encounter any issues, or require further support when registering with the above manufacturers, please contact our support desk for assistance.
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